At Controltecnica, we are committed to respecting the privacy of your personal data; to that end, we have adopted a series of technical and legal measures to sufficiently protect the confidentiality of the personal data that we receive, store and/or process from users visiting our Website. At any time, you can visit our Website and browse it without providing any personal information, remaining anonymous, notwithstanding the fact that, in order to access and/or use some of Controltecnica’s services, it is necessary for the user to provide Controltecnica with certain information of a personal nature that will be subject to automated treatment by Controltecnica.

Entity responsible for the data

Who is responsible for handling your data?

Purpose

For what purpose is your personal data used?

At Controltecnica, S.L. we use your information to:

  • Manage the commercial relationship that you have subscribed to and contracted with us. Resolve queries, comments, suggestions and claims through the contact forms that exist on the website, by email, through an online chat available on the website, and by telephone.
  • Provide a quotation tailored to your needs.
  • Manage communications by email with interested parties.
  • Technical support Manage and resolve malfunctions, as well as to answer guarantee processing requests, and/or parts estimates for repairing the equipment.
  • Send commercial communications by email or any other means of communication (including and not limited to, telephone, SMS, social networks), Newsletter and or blog news provided by Controltecnica, and commercial information related to the clinical diagnostic, research and industry sectors; exclusive commercial brands, services and products provided to Controltecnica customers and or distributed by Controltecnica.
  • At present, Controltecnica does not have a section in which the user can apply for job offers;therefore, the submission of a non-solicited curriculum vitae with your personal details, sent by email or through a web form, will be made under your own and exclusive responsibility,and Controltecnica may proceed, where appropriate, to delete the aforementioned CV.

How long will we store your data?

The personal data that you provide us with will be stored as long as we maintain a commercial relationship. Likewise, even if the relationship between the parties has been terminated, Controltecnica, S.L. will continue storing your information in order to send newsletters related to our products and services. You may exercise your rights, according to applicable laws, by contacting us through the most convenient method for you. Nevertheless, we inform you that we will revise our systems periodically to delete that data that is not legally required.

Legitimacy

What is the legitimacy for handling your data?

Depending on the purposes for collecting data, the handling of your data is required to:

  1. Manage the commercial relationship that you have subscribed to and contracted with us.
    • Perform a contract (enacted by article 6.1.b of the RGPD, Spanish Data Protection Act)
    • Consent of the interested party (enacted by article 6.1.a of the RGPD, Spanish Data Protection Act)
    • Compliance with a legal obligation (enacted by article 6.1.c of the RGPD, Spanish Data Protection Act).
  1. Send commercial communications.
    • Consent of the interested party (enacted by article 6.1. of the RGPD, Spanish Data Protection Act)
    • Consent of the interested party (enacted by article 20 of the LSSICE, Law of Information Society Services)
    • Legitimate interest (enacted by article 6.1.f of the RGPD, Spanish Data Protection Act)
  1. Provide a quotation tailored to your needs.
    • Consent of the interested party (enacted by article 6.1.a of the RGPD, Spanish Data Protection Act)
  1. Manage communications by email with interested parties.
    • Consent of the interested party (enacted by article 6.1.a of the RGPD, Spanish Data Protection Act)

Likewise, all the data collected is necessary for providing the service. Nonetheless, the data marked with an asterisk (*) is optional. If the compulsory data is not supplied, Controltecnica, S.L. cannot provide the contracted service.

Rights of the interested parties

What rights do I have in relation to data protection?

You may exercise any of the following rights by communicating your wish to do so to the postal address: Calle Artesano, 7 28660 Boadilla del Monte – Madrid or to the email address indicated in the header (comercial@controltecnica.com). In any case, according to applicable legislation, the interested party has:

  • The right to request access to their personal data.
  • The right to request rectification or deletion.
  • The right to request its limitation of use.
  • The right to object to the data being processed.
  • The right of data portability.

You can use of the following forms to exercise your rights in an easy way; return them signed, with a document confirming your identity to comercial@controltecnica.com

  • Exercise your right to request access to the personal data relative to the interested party.
  • Exercise your right to request rectification or deletion.
  • Exercise your right to request limitation of use or exercise your right to request individual limitation of use.
  • Exercise your right to object to the data being processed.
  • Exercise your right of portability.

What rights do you have when you provide us with your data?

Any citizen has the right to obtain confirmation about whether or not Controltecnica, S.L. is using personal data that concerns them. The interested persons may access their personal data, rectify it or request its deletion when, amongst other reasons, the data is not necessary for the purposes it was collected. You may also communicate to us that we limit the use of your data, in which case we will only use it for the purpose of processing claims or defending against them. Likewise, at any time, you can revoke your consent over your data. Additionally, you may submit a claim to the Spanish Data Protection Agency (AEPD). For additional information, refer to Section VII in this document.

Recipients

To whom do we communicate your data?

Your data will not be provided to third-party companies, except for legal reasons. Sin embargo, para tener la máxima transparencia con usted.

Control Authority

At Controltecnica, S.L. we make tremendous efforts to comply with data protection regulations, given that data is our most valuable asset. However, we inform you that, should you believe that your rights have been undermined, you may present a claim before the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6. 28001 – Madrid. More information regarding the AEPD: http://www.agpd.es/